SHIPPING & RETURNS
If you are not completely satisfied with your purchase, we will gladly accept returns and exchanges within 30 days of purchase. Shipping and handling charges are not refundable. You will need to pay for return shipping. if you are exchanging an item, once we receive the item(s) to be exchanged, we will ship the appropriate items free of charge.
Conditions of Returns and Exchanges:
IMPORTANT: Items must be in new condition, undamaged, unwashed and unused with all original tags attached.
Again, the original shipping and handling charges are not refundable, and you will be responsible for shipping the items back to us for returns or exchanges.
Online Returns Procedure
To return your item(s):
- Complete the ‘return and exchanges’ section found on the original invoice provided in the original packaging (make a copy of the invoice for your own records). Please note: we will not be able to process your return/exchange request without this invoice. You may also print the invoice received via email.
- Once completed, enclose the original invoice with your return/exchange package (use the original package box if possible) and send the items to this address:
Phuture Returns and Exchanges
801 International Parkway
Lake Mary, FL 32817We are not responsible for any loss or damage during shipment. For this reason, we advise that you send your items via a traceable & insured method of shipping.
Once we receive your return package, we will process your return within 5 business days. Please allow 2-4 business days for the credit to post to your credit card account. Depending on which bank you work with, it may take up to 2 billing cycles for the credit to appear on your billing statement. Note that credit will be issued for the price paid for the items, and will not include any shipping charges. Refunds will be only be issued in the original form of payment.
Once we receive your exchange package, we will process your exchange within 5 days. We will ship the exchanged item(s) free of charge via standard ground shipping method.
If you have any questions, please contact our customer support at ReturnsandExchanges@thephuture.com
TERMS & CONDITIONS
Welcome to ThePHUTURE.com website, Please review the following terms and conditions of use, which govern your use of this website.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are solely responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website.
When you register an account with us online, you will need to provide an email address and password to log into that account. You are solely responsible for maintaining the confidentiality of your username/password as well as any information contained in your account. We reserve the right to terminate your account for any reason, at any time without prior notice to you.
Limitation of Liability
IN NO EVENT WILL PHUTURE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES FOR USE OF THIS SITE OR ANY OTHER LINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT, BUSINESS INTERRUPTIONS, LOSS OF DATA OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF PHUTURE IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Copyright, trademark and other intellectual property protection
This website, and all material presented on this website, is protected by copyright and other intellectual property rights. You may not copy, edit, redistribute or use any of the data, media, information provided on this website without a written notification of permission from us.
You agree that all comments, suggestions, designs, concepts, photographs, and other communications submitted or offered to ThePhuture.com in connection with your use of this Website shall be, and remain the property of Phuture. Phuture will be free to use any ideas, concepts, knowledge contained in any submissions you send to us for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.
This website may contain links to other websites. ThePhuture.com is not responsible for any content, material contained in, or obtained through any such sites, nor is ThePhuture.com responsible for the security of such sites. ThePhuture.com does not, by linking or referencing any other website, third-party information, products or services, endorse those sites or materials contained in those sites. Any questions or concerns relating to any other site should be addressed to the operator of those sites.
Material on this site is provided ‘as is’ and without warranties of any kind. PHUTURE is not liable or responsible for any inaccuracies or errors, or for any loss or damage caused by or arising from any user’s reliance on information obtained from or through this Site. By accessing this site, you do so at your own risk, and acknowledge that ThePhuture.com is not responsible for any damages caused by the use of this site. This Site and the information and materials contained in this Site are subject to change at any time, without prior or subsequent notice.
Welcome to The Phuture.com. We are committed to providing a safe and secure online experience for our users and to ensure that their privacy is protected as best possible. This Statement of Privacy applies to ThePhuture.com website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
Collection Of Your Personal Information
In efforts to enhance your online experience, ThePhuture.com may collect information about how you access the site, such as computer hardware, operating system, browser type, referring websites, or whether a mobile device was used to access the site. When you sign up for an account, or make a purchase, some personal information may be collected, such as your IP address, e-mail address, name, home or work address or telephone number. ThePhuture.com also collects anonymous demographic information, which is not unique to you, such as State and ZIP code. This information is used by ThePhuture.com to complete orders, to maintain quality of the service, and to provide general statistics regarding use of the ThePhuture.com website. This information will not ever be sold or leased to any 3rd party interests.
Use Of Your Personal Information
ThePhuture.com collects and uses your personal information to deliver the services you have requested, such as purchases. ThePhuture.com also uses your personally identifiable information to inform you of other products or services available from ThePhuture.com. ThePhuture.com may also conduct research about your opinion of our products and services through surveys. On occasion, we may consult a marketing firm to help promote our brand, in which your personal information may be shared, however, all such third parties are prohibited from using your personal information except to provide these services and are required to keep your information confidential.
ThePhuture.com may use “cookies” to help enhance your online experience. A cookie is a small bit of data stored by your web browser that retrieves your previous activity when you return to the website. This feature is used as a convenience to you, the user, to save time. Cookies cannot be used to run programs or deliver viruses to your computer. Most web browsers automatically accept cookies, however, you have the ability, through your web browser, to turn on/off cookies if you choose to do so. Note that if you do decide to disable cookies, you may not be able to experience the full features of the website as intended.
Security Of Your Personal Information : SSL encryption
ThePhuture.com protects our users with the industry’s best and highest recommended SSL encryption service. We use Symantec’s highest level of SSL encryption available to ensure our customers that their online experience is as safe and secure as possible. This service encrypts your transaction details, such as credit card info, email, billing/shipping addresses in efforts to keep intruders/scammers from easily intercepting your information. ThePhuture.com remains committed to your privacy/security and as industry technology improves, we will continue to provide the latest in security technologies.
Changes To This Statement